Arietes Marmont Resort

A wonderful place, a home away from home. The rooms are spacious and cozy, the bathroom is comfortable and well-proportioned, the food is great. The playroom is well equipped for all age of kids. In the winter, getting to the Zubačka on foot is a bit of a hassle, but manageable. Food names should be also displayed in English and German as the place begun to attract international guests. The staff speak excellent English and are very eager to help. The spa is on the small side, but that's not why one goes to such a hotel - and the jacuzzi is surely great after a day in the mountains.

Overall price/value ratio is not good. Positive points: - The apartments were spacious and mostly comfortable - The hotel is well located to easily access the main highlights of High Tatras. - The food quality was quite nice. - The spa area was great but can get crowded at peak hours. - The kids room is well done and fun for babies/kids Areas for improvement: Overall many details were standing out that made the place much less attractive and professional. I am surprised the hotel is so well rated online. - We were promised a room with a balcony that has a view on relaxing nature, but instead got a view on a noisy construction site for a unit they are building. As compensation we got a cheap bottle of prosecco...! - The water pump broke down for a whole afternoon due to a mistake by the construction company. Guests were not informed immediately and when informed signes were only in Slovakian - This brings me to the point of language. Very few actually speak English and almost nothing is written in English (Signs, Food menu, etc.). As a tourist in Slovakia this hotel expects everyone to learn Slovakian... This makes international tourists feel very unwanted and makes the hotel come across as lazy and unprofessional. - Other small details but nevertheless cumbersome would pop up making the hotel feel cheap: The elevator did not work for a whole day (no communication), doors would not open properly or get stuck, the bed mattress makes noise when you lay on it, staff don't seem very friendly and motivated, chairs at the spa near the pool are uncomfortable, food is served as a buffet and not nicely presented along with a wine selection that is not great. I could probably go on but overall the hotel although comfortable was quite a disappointment and completely under our expectations for the price.

The hotel is really nice, modern and clean. The staff is very professional. However I put only 1 star because I am sick of having the feeling that, wherever I go on a trip, someone try to squeeze my wallet as much as possible. This is basically a pricey place and we had dinner included butbstill, if you want juice for the kids you have to pay extra. Bed for the baby: 12€/stay. The dog? 22€/night. Yes per night. We ended up paying 10% more because of this. You can also play ping-pong or snooker but you have to pay. On the top of that, although wellness is really nice, it's too small for the capacity of the hotel. Always full. And it's going to get worse because another building is being constructed. Food wasn't fantastic, just average. Bread and cakes were sometimes hard, the juices at breakfast were half made of water. Coffee was really bad. We had an apartment but the kitchen was poorly equipped: no salt, no oil, no pan. We still enjoy our stay but the hotel is not at the standard they pretend to be.

We stayed in april 2022 in an big apartment. Everything is new, very clean. I would definetly recommend this for a family with kids. A fully equipped kitchen and 2 bathroom, a nice terrace and big screen TV will delight you. Hotel staff is very friendly. They have 2 pools ( one for kids the other ine only 1.3 m deep), 3 saunas, a kids play room and outside amenities for children. You are 15 min by car from Strbske Pleso, supermarket ( Lidl ) is about 10 min by car and Poprad 20 min away which has many sports gear shops, malls, supermarket. You won t find restaurants in the nearby, the hotel offers a 19 euro buffet lunch. I would recommend shopping for groceries. The only downside would be breakfast which is really poor for a 4 star hotel, not many vegetarian options but if you are a keen meat eater it will be ok.